Reinstalling toilet over new floor
We have just had a new Armstrong cushion floor (and plywood sub-floor) laid in a powder room. Previously the toilet sat flat on the floor (with a small bead of caulking around the base.) Now however, the plumber (contracted by the flooring company to remove and re-install the toilet) said it required shims on one side to be level, leaving it sitting about 1 cm. or 1/3″ above the new slate-patterned floor at the front. He filled the gap very badly with silicone caulk. I am not happy but where does the blame lie? The plumber says the floor is uneven, and the flooring company claim they just were responsible to lay the sub-floor and new flooring? Where should I start? (The sub-floor was laid directly over the previous peel-and-stick type vinyl tiles — there was no obvious slope, and no squeaking, etc.) Why shouldn’t it sit the same way on the floor?
There’s a difference between level and even. If your floor is out of level, it’s most likely at the frame and was this way with your old floor. As long as the floor was even under the old toilet (left/right or front/back sides are in line with eachother) it was probably sitting fine. New plumber comes along and sets your new toilet and actually levels it, thus the need for shims to bring the low side up to level. No big deal as long as it’s sealed.
